Terms and Conditions

 

• By accessing or using the service of Kaylabird Candles, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

• All candles are hand-poured and slight variations in color and size may occur.
• We strive to display the colors of our products accurately, but the actual colors you see will depend on your monitor or device.

• Ordering: You must be 18 years of age or older to place an order.
• Payment: We accept payment via credit card, debit card, PayPal, or other methods as indicated on our website. Payment is due at the time of order.

• Shipping Costs: Shipping costs are based on the weight of the items and your location. These costs will be added to your order during checkout.
• Delivery: We aim to process orders within 2 business days. Delivery times are estimates and commence from the date of shipping, not the order date.

• Policy: Returns must be initiated within 15 days of receipt. Items must be unused and in their original packaging.
• Refunds: Once we receive your item, we will inspect it and notify you on the status of your refund. Refunds may take up to 9 days to process.

• Use Caution: Candles should not be burned unattended. Keep away from children, pets, and flammable materials. Always burn candles on a heat-resistant surface.

• Kaylabird Candles shall not be liable for any indirect, incidental, special, or consequential damages that result from the use or inability to use the products.

• All content included on this site, such as text, graphics, logos, images, is the property of Kaylabird llc or its content suppliers and protected by copyright laws.

• We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this site.

• These terms will be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

• For any questions about these Terms and Conditions, please contact us using this form.